Ultimart: Jurnal Komunikasi Visual
Vol 17 No 1 (2024): Ultimart: Jurnal Komunikasi Visual

PENGALAMAN E-COMMERCE AR: STUDI KASUS MEREK MAYBELLINE DI TOKOPEDIA

Herna, Lia (Unknown)



Article Info

Publish Date
26 Jun 2024

Abstract

Online shopping culture is one of the popular cultures that is currently developing. This popular culture develops along with the rapid development of new media. E-commerce is starting to utilize Augmented Reality as part of its features. Tokopedia launched an AR feature for consumers to try various makeup products. As AR applications in the consumer market are still emerging, studies on AR are insufficient. In this study, the authors analyzed the level of user acceptance of AR implementation in Tokopedia e-commerce by testing the user experience (UX) dimension using a mixed method. Qualitative methods with 5 respondents and quantitative interviews with a system usability scale (SUS) and a user experience questionnaire (UEQ) were conducted on 23 respondents. The results obtained, SUS got a value of 77.61 and UEQ with the value of each category being greater than the impression value. The AR feature has a very positive reception overall, indicating its potential for future use in all industries. Keywords: augmented reality; user experience; maybelline; tokopedia

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Journal Info

Abbrev

FSD

Publisher

Subject

Arts Humanities

Description

Theories, methods, and implementations of new media technology. Topics include, but not limited to: 1. Digital technology for a creative industry 2. Development of Art and Design in Industry 3. Innovation and Creative Visual Experiment for Art and Design 4. Fine arts and performing ...