E-Journal of Tourism
Volume 12 Number 1 (March 2025)

The The Utilisation of Virtual Reality as a Recovery Strategy to Stimulate Travel Intentions amidst the COVID-19 Pandemic in South Africa

Modjadji Matilda Mashapa (University of Johannesburg, South Africa)
Eugine Tafadzwa Maziriri (University of the Western Cape, South Africa)
Tinashe Chuchu (University of the Witwatersrand, South Africa)



Article Info

Publish Date
30 Mar 2025

Abstract

The COVID-19 pandemic has had a devastating impact on tourism, making it difficult to predict demand. Researchers and policymakers are exploring ways to forecast tourism's recovery from the pandemic. The tourism industry could utilise virtual reality (VR) in addressing the negative effects of such pandemics. Despite the widespread interest in virtual reality, there are gaps in the empirical data on its acceptance as a recovery strategy. In particular, limited research exists on the perceptions and adoption of virtual reality tourism tools among young travellers in emerging economies such as South Africa, highlighting a regional and demographic gap in the literature. This study aims to identify the key factors that influence the acceptance of virtual reality as a recovery strategy for tourism post-COVID-19. A quantitative survey was conducted with 349 young travellers in Johannesburg, South Africa. Partial least squares structural equation modelling (PLS-SEM) using SmartPLS 3 was utilised to analyse the relationships between perceived usefulness, ease of use, credibility, attitudes, and actual use of virtual reality while the sample profile was generated through SPSS 26. The findings revealed a strong association between attitudes toward using virtual reality for travel planning and the intention to adopt virtual reality for identifying travel destinations.

Copyrights © 2025






Journal Info

Abbrev

eot

Publisher

Subject

Arts Humanities

Description

E-Journal of Tourism promotes and enhances research developments in the field of tourism. The journal provides an international platform for debate and dissemination of research findings whilst also facilitating the discussion of new research areas and techniques. E-Journal of Tourism continues to ...