JuTISI (Jurnal Teknik Informatika dan Sistem Informasi)
Vol 4 No 2 (2018): JuTISI

Evaluating of IT Services on Accurate Application Using COBIT 5 (Case Study : PT. SS Dinamika)

Calvin Tjee (Departments of Information Systems, Bunda Mulia University)
Kevin Christianto (Departments of Information Systems, Bunda Mulia University)



Article Info

Publish Date
24 Aug 2018

Abstract

PT. SS Dinamika is a company engaged in marketing umbrella throughout Indonesia to meet customer’s demand. Places that have been marketed and still making orders are Medan, Sumatera, and Palembang. This company has implemented an Information System specifically Accurate Accounting Software to support the company’s business processes. Unfortunately, the problem arises where the company experiences a delay in entering sales data because the administration has not fully mastered the application. The company’s IT condition has never been measured and audited. Therefore, an audit measurement is needed to measure the company’s business processes, applications, and corporate strategy. In this audit, the measurement uses the framework of COBIT 5 which is focused on the DSS01, DSS02 and DSS04 domain (Deliver, Service and Support). The result of this research after analyzing the data is the value of Capability Level on DSS01, DSS02 and DSS04 are at level 1 (Performed Process) and the Expected Level are at level 3. The conclusion of this research is the company has already run its business process pretty well. Unfortunately, the company still has to make some improvements on each DSS domain that has been analyzed.

Copyrights © 2018






Journal Info

Abbrev

jutisi

Publisher

Subject

Computer Science & IT

Description

Paper topics that can be included in JuTISI are as follows, but are not limited to: • Artificial Intelligence • Business Intelligence • Cloud & Grid Computing • Computer Networking & Security • Data Analytics • Datawarehouse & Datamining • Decision Support System • E-Systems (E-Gov, ...