This study will specifically discuss the interaction between individuals and artificial intelligence programs or ChatGPT. The problem is raised based on the phenomenon of individuals who choose to be more open to ChatGPT than to humans. The purpose of this study is to discuss more deeply the process of individual self-disclosure in the ChatGPT application and the expectations built by users when interacting with ChatGPT. This study uses a descriptive-qualitative research method with a case study approach. The object of the research is the ChatGPT application as a virtual system that has changed its function for some individuals as a place to confide. In this study, there were five informants and the results of the study showed that individuals tend to feel more comfortable and free to confide in the ChatGPT application than with humans. The unique interaction between humans and ChatGPT can build user hope and trust in self-disclosure in ChatGPT.
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