<![CDATA[This research analyses the effectiveness of organisational communication channels of Office Memorandum and Disposition Letter, within the General Election Commission (KPU) of Samosir Regency. Through a qualitative approach, this research explores the challenges of implementing formal communication regulated in National Archives Regulation No. 7/2018 and KPU Decree No. 42/2023, as well as its impact on the coordination and transparency of organising elections. Data were collected through in-depth interviews with commissioners, secretaries, and heads of subsections and staff as well as analysis of official documents. The results show that these two communication channels play a crucial role in facilitating vertical (superior-subordinate) and horizontal (same-level) information exchange, coordinating operational tasks, and building collaboration among members. However, inconsistencies in the use of Letter of Office Memorandum and Letter of Disposition such as improper substitution between the two lead to procedural confusion, overlapping authority, and decreased work efficiency. This study recommends training on communication procedures, integration of digital channels with face-to-face, as well as periodic evaluation to improve adaptation to the changing context. The findings provide practical implications for the Samosir Regency KPU in strengthening accountability and consistency of election administration, as well as a reference for other government organisations facing similar challenges. Keywords: Organisational Communication Channels, Office Memorandum and Disposition Letter, General Election Commission]]>
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