Jurnal Administrasi Kesehatan Indonesia
Vol. 13 No. 1 (2025): June

IMPROVING PATIENT SAFETY CULTURE (PSC) IN PRIMARY HEALTH CENTERS IN JAMBI PROVINCE

Guspianto, Guspianto (Unknown)
Nurlinawati, Nurlinawati (Unknown)
Pramudiani, Dessy (Unknown)



Article Info

Publish Date
30 Jun 2025

Abstract

Background: Patient safety incidents continue to occur in primary health care services despite being 24% to 85% preventable. Promoting and assessing patient safety culture is the primary step to minimize and prevent adverse incidents. Aims: This research examined the level of patient safety culture implementation in Primary Health Centers. Methods: A quantitative descriptive research design was conducted involving 319 employees randomly selected from 11 Primary Health Centers in Jambi province. Data were collected using the Hospital Survey on Patient Safety Culture (HSOPSC) questionnaire and analyzed descriptively, with an average cut-off point of 75%. Results: The implementation level of patient safety culture in the Primary Health Centers in Jambi Province was 71.5%. Furthermore, seven dimensions of patient safety culture were weakly implemented: staffing, communication openness, organizational learning for continuous improvement, supervisor/manager expectations and actions promoting patients, non-punitive response to error, general perception of patient safety, and frequency of error reporting. Conclusion: Continuous examination should be conducted to ensure better changes in improving patient safety culture. Keywords: Jambi Province, Patient safety culture, Primary health center

Copyrights © 2025






Journal Info

Abbrev

JAKI

Publisher

Subject

Health Professions

Description

Jurnal Administrasi Kesehatan Indonesia (JAKI) is a scientific journal that contains editorials, research articles, and literature reviews related to the scope of the management, organization and leadership in health institutions. This journal is supported by practitioners and scientists from ...