MDP Student Conference
Vol 4 No 2 (2025): The 4th MDP Student Conference 2025

Pengaruh Harga, Kualitas Produk, dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan FazNet Palembang

Agustina, Agustina (Unknown)
Cholid, Idham (Unknown)

Article Info

Publish Date
30 Apr 2025

Abstract

This study examines how price, product quality, and service quality affect customer satisfaction of Wifi FazNet Palembang City. This survey involved 393 Wifi FazNet Palembang City customers. Sampling was done purposively. This partial test finding indicated that price affects customer satisfaction, product quality does not affects customer satisfaction, and service quality does affects customer satisfaction. The result of the simultaneous test finding Price, product quality, and service quality also affect consumer satisfaction

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Journal Info
MDP Student Conference
Website

Abbrev

msc

Publisher

Universitas Multi Data Palembang

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering

Description

MDP Student Conference is a one-year national conference organized by the Universitas Multi Data Palembang. We are inviting teachers, lecturers, researchers, scholars, students, and or other key stakeholders to present and discuss their latest findings, innovations, and best practices as well as ...