Dinasti International Journal of Management Science
Vol. 6 No. 3 (2025): Dinasti International Journal of Management Science (January - February 2025)

Analysis of Qualifications, Grades, and Work Experience of Quality Control Employees in the GMF Aeroasia Line Maintenance Division

Sudirman, Farhan Kamil (Unknown)
Siladjaja, Muljanto (Unknown)



Article Info

Publish Date
27 Feb 2025

Abstract

This study aims to analyze the role of qualifications, grades, and work experience in determining the performance of Quality Control (QC) employees in the Line Maintenance section of GMF AeroAsia. The method used is a qualitative approach with in-depth interview and observation techniques. The results of the study indicate that the three factors interact with each other and form a synergy that is very important in maintaining the quality and safety of aircraft maintenance operations. Qualifications provide the knowledge base needed to carry out tasks, grades affect the level of responsibility and decision-making ability, while work experience accelerates employees' adaptability in dealing with various situations. This study also reveals that in order to improve employee performance, companies need to strengthen training and career development programs, so that employees can continue to develop their technical and managerial skills. Overall, these findings contribute to human resource management at GMF AeroAsia and show that the synergy between qualifications, grades, and work experience is very important in improving quality and safety in Line Maintenance operations.

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Journal Info

Abbrev

DIJMS

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Other

Description

This research was carried out on Build Operate Transfer investment in Business cooperation model to metering system development project by examinated those criterias by technology preparedness level (TKT) evaluation method, Innovation preparedness level and political, social economic, technology, ...