Economic Education Analysis Journal
Vol. 14 No. 2 (2025): Economic Education Analysis Journal

An Analysis of How Online Reviews, Product Quality, and Digital Marketing Afeect Consumer Decisions to Buy on the Gunungsitoli City Tik Tok Shop Application

Lase, Asliagus Eli (Unknown)



Article Info

Publish Date
30 Jun 2025

Abstract

This study explores the relationship between online reviews, product quality, and digital marketing on consumer purchasing decisions on e-commerce platforms (TikTok Shop) in Gunungsitoli City. Quantitative research methods and purposive sampling techniques were used to involve 80 users of the TikTok shop application, specifically for consumers in Gunungsitoli City. The results of multiple linear regression analysis show that product quality has the most significant influence on purchasing decisions, followed by digital marketing and online reviews, which also have a considerable impact. Overall, these three variables contribute significantly to consumer purchasing decisions, with the research model able to explain most of the variation in these decisions. These findings emphasize the importance of these three aspects in the context of TikTok shop users, where product quality is the main factor influencing consumer purchasing decisions. This study's theoretical and practical implications demonstrate the importance of a multi-dimensional approach in digital marketing strategies, especially in an increasingly competitive e-commerce platform environment. This study also adds insight into the literature on consumer behavior related to modern marketing technology. It provides a strategic perspective for users of the rapidly growing TikTok shop application in Gunungsitoli City.

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Journal Info

Abbrev

eeaj

Publisher

Subject

Economics, Econometrics & Finance

Description

Economic Education Analysis Journal offers original articles on economics education. In its pages, leading scholars evaluate innovations in teaching techniques, materials, and programs. Instructors of introductory through graduate level economics education will find the journal an indispensable ...