Jurnal Ilmu Komunikasi
Vol. 4 No. 2 (2025): Mei 2025

Pengaruh Komunikasi Organisasi Pimpinan terhadap Kinerja Karyawan pada Mutia Catering Medan

Muhammad Farhan Fathurrahman (Unknown)
Erwan Efendi (Unknown)



Article Info

Publish Date
15 May 2025

Abstract

This study aims to examine the influence of managerial organizational communication on employee performance at Mutia Catering Medan. Organizational communication is one of the key factors in improving employee work effectiveness, particularly through vertical and horizontal communication between leaders and subordinates. Communication plays a crucial role in the operation of an organization and ensures that organizational tasks run smoothly. This research employs a quantitative approach with a descriptive research design. Data collection was conducted by distributing questionnaires to 10 employees selected through purposive sampling. The research instruments were tested for validity using the t-test at a 5% significance level, and all items related to the variables of managerial organizational communication (X) and employee performance (Y) were found to be valid. The results of this study show that managerial organizational communication—encompassing openness, empathy, support, a positive attitude, and equality—has a positive relationship with good employee performance. This study indicates that effective communication from leadership plays an important role in fostering a productive and collaborative work environment at Mutia Catering Medan.

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Journal Info

Abbrev

mukasi

Publisher

Subject

Languange, Linguistic, Communication & Media

Description

MUKASI (Jurnal Ilmu Komunikasi) adalah jurnal ilmu komunikasi nasional peer-review yang diterbitkan oleh Yayasan Pendidikan Penelitian Pengabdian Algero yang terbit empat kali dalam setahun yaitu Februari, Mei, Agustus dan November. Jurnal ini merupakan jurnal dengan terbitan open access yang ...