Journal of Engineering Science and Technology Management
Vol. 5 No. 1 (2025): Maret 2025

Outpatient Patient Satisfaction With Radiology Services at Puri Husada Hospital, Tembilahan

Malik, Yogi Septian (Unknown)
Ardeline, Mela (Unknown)
Eqiu Al Kahfi (Unknown)



Article Info

Publish Date
27 Mar 2025

Abstract

Hospital is a facility in the health sector that provides services in both the medical and non-medical fields in order to improve the degree of public health. Good service in the medical field, especially radiology services, can improve health status and community satisfaction. This study aims to determine the relationship between outpatient satisfaction with radiology services at Puri Husada Tembilahan Hospital. This type of research is analytic to see the relationship between one variable and another with a cross sectional approach. The number of samples was 200 respondents determined by incidental sampling technique. The statistical test used is the Chi Square Test. The results showed that the p value was 0.000. So it can be concluded that there is a relationship between outpatient satisfaction with radiology services at Puri Husada Tembilahan Hospital. It is expected that all officers at the Radiology Installation of the Puri Husada Tembilahan General Regional Hospital to maintain the level of patient satisfaction with the quality of service at the Puri Husada Tembilahan General Regional Hospital.

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Journal Info

Abbrev

jestm

Publisher

Subject

Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Electrical & Electronics Engineering

Description

Journal of Engineering Science and Technology Management is Jurnal Electronic that aims at the publication and dissemination of original research articles on the latest developments in all fields of engineering science and technology, including; Industrial Engineering, Mechanical Engineering, ...