IJEFSD
Vol. 6 No. 1 (2024): International Journal on Economics, Finance and Sustainable Development (IJEFSD

Adoption Restraints in Mobile Banking with Reference to India

Deepa Damodaran (Unknown)
R. Regin (Unknown)
S. Suman Rajest (Unknown)



Article Info

Publish Date
31 Mar 2024

Abstract

The number of people using mobile banking has been steadily growing over the past few years. Most of the time, this is the case in countries that are still developing or underdeveloped. It is proposed to investigate the comparative significance and distinctive influence of communication channels on customers' theories and attitudes regarding the adoption of mobile banking in India. This is despite the fact that the technology that provides services to the satisfaction of the user has not yet been investigated. "Perceived usefulness, perceived credibility, impact of communication channels, interpersonal networks, mass media, and social media" are the five primary variables that are incorporated into the study from a variety of perspectives. In the findings, it was discovered that the most important factors that influence the consumer's intention are the convenience of use and the cost. Banks ought to raise greater awareness and make it easier for customers to utilise themselves.

Copyrights © 2024






Journal Info

Abbrev

IJEFSD

Publisher

Subject

Economics, Econometrics & Finance

Description

International Journal on Economics, Finance and Sustainable Development (IJEFSD) is an international, peer-reviewed, and scholarly journal aimed at being a platform for interdisciplinary researchers across the globe to develop and advance both theory and practice of economics and finance while ...