International Journal of Management and Digital Business
Vol. 4 No. 1 (2025)

Impact of Influencer Endorsement on Purchase Decision: Mediating Role of Brand Image and Moderating Effect of Customer Trust

Siahaan, Febri Sari (Unknown)
Beryansyah, Beryansyah (Unknown)
Purnawan, Lesna (Unknown)
Hasan, Raden (Unknown)
Priscillia, Amanda Sona (Unknown)



Article Info

Publish Date
09 Apr 2025

Abstract

This study examines the influence of influencer endorsement on purchase decisions for Sugarlab Face Mist products, with brand image as a mediator and customer trust as a moderator. Data were collected from 300 respondents in Jakarta and its surrounding areas, consisting of active social media users aged 18–40 years who have purchased products promoted by influencers. A purposive sampling technique was applied, and the analysis was conducted using a quantitative approach with Structural Equation Modeling based on Partial Least Squares (SEM-PLS) through Smart PLS 4.0 software. The results show that influencer endorsement significantly affects purchase decisions, both directly and through the mediation of brand image. A positive brand image strengthens consumers' purchase intentions and mediates the relationship between influencer endorsement and purchase decisions. Customer trust serves as a moderator that enhances the relationships between influencer endorsement, brand image, and purchase decisions. This study highlights the importance of influencer endorsement strategies in improving brand image and consumer purchase decisions.

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Journal Info

Abbrev

ijmdb

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Library & Information Science Social Sciences

Description

Aims International Journal of Management and Digital Busines (IJMDB) is Open Access journal that aims to publish original research articles, reviews, and reports on the digitalization of business and management, how digital technologies can innovate the business, and what this means for the future ...