JURNAL EKSBIS
Vol 26 No 1 (2025): Jurnal Ekbis : Jurnal Analisis,Prediksi dan Informasi

THE INFLUENCE OF BRANDING AND IMAGE ON CUSTOMER SATISFACTION AT YOGS BARBERSHOP IN MALANGO' RANTEPAO DISTRICT, NORTH TORAJA DISTRICT

Jen, Jen (Unknown)
Limbongan , Enggane (Unknown)
Ronal , Marinus (Unknown)



Article Info

Publish Date
31 Mar 2025

Abstract

This research aims to determine: (1) the influence of branding on customer satisfaction of Yogs Barbershop in Malango', (2) the influence of image on customer satisfaction of Yogs Barbershop in Malango', (3) the influence of branding and image on customer satisfaction of Yogs Barbershop in Malango'. The research results show that: (1) there is a positive influence of branding on customer satisfaction at Yogs Barbershop in Malango', as evidenced by a calculated t value of 2.996; significance value 0.004 < 0.05; and the regression coefficient is 0.326; (2) there is a positive influence of image on customer satisfaction at Yogs Barbershop in Malango', as evidenced by the calculated t value of 3.538; significance value 0.001 < 0.05; and the regression coefficient is 0.382; and (3) there is an influence of branding and image together on customer satisfaction at Yogs Barbershop in Malango', as evidenced by the calculated F value of 60.666 and a significance of 0.000<0.05.

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Journal Info

Abbrev

ekbis

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ekbis : Jurnal Analisis,Prediksi dan Informasi Universitas Islam Lamongan dengan nomor terdaftar ISSN 1979-746X (cetak) dan ISSN 2621-4210 (online) adalah jurnal akses terbuka ilmiah yang diterbitkan oleh Litbang Pemas - Universitas Islam Lamongan. Jurnal Ekbis bertujuan untuk mempublikasikan ...