Otoritas : Jurnal Ilmu Pemerintahan
Vol 6, No 1 (2016): (April 2016)

Pengaruh Pelaksanaan Prinsip-Prinsip Good Governance Terhadap Kinerja Pelayanan Publik Pada Badan Pertahanan Nasional (BPN) Kota Ambon

Aty Uar (Fakultas Ilmu Sosial, Program Studi Ilmu Administrasi Negara, Universitas Darussalam Ambon)



Article Info

Publish Date
14 Apr 2016

Abstract

The purpose of this study to determine the effect of the implementation of the principles of good governance on the performance of public services at the National Land Agency (BPN) Ambon City. This research method is quantitative secera correlation with the intent to seek the influence of the independent variable (X) to the dependent variable (Y). The research instrument used consisted of questionnaires, observations, review of documents. Analysis showed that the implementation of the principles of good governance which has a high correlation of 0.77 and significant at the 95% confidence level (0.05) with the performance of public services at BPN Ambon City. This means that the hypothesis was formulated that there is a significant relationship between the implementation of the principles of good governance with the performance of public services in the city of Ambon BPN verified.Tujuan penelitian ini untuk mengetahui pengaruh pelaksanaan prinsip-prinsip good governance terhadap kinerja pelayanan publik pada Badan Pertanahan Nasional (BPN)  Kota Ambon. Metode penelitian ini yaitu kuantitatif secera korelasional dengan maksud untuk mencari pengaruh antara variabel independent (X) dengan variabel dependent (Y). Instrumen penelitian  yang digunakan terdiri dari quesioner, observasi, telaah dokumen. Analisa  menunjukkan bahwa  pelaksanaan prinsip-prinsip good governance mempunyai hubungan yang tinggi  yakni sebesar 0,77 dan signifikan pada taraf  kepercayaan  95 % (0,05)  dengan  kinerja pelayanan publik  pada  BPN  Kota  Ambon. Ini berarti bahwa hipotesis yang dirumuskan yakni ada hubungan yang signifikan antara pelaksanaan prinsip-prinsip good governance  dengan kinerja pelayanan publik pada BPN  Kota Ambon  teruji kebenarannya.   

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Journal Info

Abbrev

otoritas

Publisher

Subject

Social Sciences

Description

Otoritas : Jurnal Ilmu Pemerintahan, with registered number ISSN 2088-3706 (Print), ISSN 2502-9320 (Online) is a Peer-reviewed journal published twice a year in April and October by Department of Governmental Science, Faculty of Social and Political Sciences, Muhammadiyah University of Makassar in ...