Dirya : Journal of Economic Management
Vol 2 No 1 (2025): Dirya : Journal of Economic Management

Drivers of Buy Now Pay Later (BNPL) Adoption in Emerging Markets: A Qualitative Exploration of Shopee PayLater Users in Bogor City, Indonesia

El Hasan, Sawqi Saad (Unknown)



Article Info

Publish Date
24 Jun 2025

Abstract

This study investigates the factors driving the adoption of Shopee PayLater, a "buy now, pay later" fintech service, among residents of Bogor City, Indonesia. Using a qualitative approach, data were collected through semi-structured interviews with 13 active users across sub-districts within Bogor. Thematic analysis revealed four key factors: ease of process, promotional incentives, installment flexibility, and product variety. These findings align with existing literature on fintech adoption, emphasizing convenience and accessibility, while also highlighting the unique influence of promotional strategies in price-sensitive emerging markets. The study contributes to understanding consumer behavior in emerging fintech markets and offers practical insights for policymakers and fintech developers to enhance financial inclusion while mitigating risks associated with potential over-indebtedness.

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Journal Info

Abbrev

dirya

Publisher

Subject

Economics, Econometrics & Finance

Description

The Dirya: Journal of Management welcomes empirical and theoretical articles dealing with micro, meso, and macro workplace phenomena. Manuscripts that are suitable for publication in the Dirya: Journal of Management cover domains such as business strategy and policy, entrepreneurship, human resource ...