Journal of Informatics Development
Vol. 3 No. 2 (2025): April 2025

Product Demand Forecasting in E-Commerce with Big Data Analytics: Personalization, Decision Making and Optimization

Murni, Cahyasari Kartika (Unknown)
Choiri, Achmad Firman (Unknown)
Rahmawati, Febriane Devi (Unknown)



Article Info

Publish Date
24 Apr 2025

Abstract

This study explores the role of Big Data in forecasting product demand in the e-commerce sector through the application of machine learning and time series methods. A quantitative descriptive approach is used, involving data collection, preprocessing, analysis, and model evaluation. Forecasting techniques applied include ARIMA for time series prediction and XGBoost for supervised learning to identify key demand factors. Model performance is evaluated using accuracy metrics such as RMSE, MAE, and MAPE. The results indicate that the XGBoost model provides the highest forecasting accuracy at 89%, while the ARIMA model achieves 78%. These findings demonstrate that Big Data significantly supports strategic decision-making in e-commerce by enhancing personalization, optimizing inventory, and enabling data-driven marketing strategies.

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Journal Info

Abbrev

jid

Publisher

Subject

Computer Science & IT

Description

Focus and Scope Journal of Informatics Development cover all topics under the fields of Informatics, Information System, Information Technology, Computer Science, and Computer Engineering. Informatics and Information system IT Audit Software Engineering Big Data and Data Mining Internet Of Thing ...