Business Management
Vol 4, No 2 (2025): Business Management Mei

Performance Analysis of Inner Village Office Employees Providing Administrative Services to Community (Study at the Kareke Village Office, Dompu Regency)

Pardan, M. Wildan (Unknown)
Samsudin, Samsudin (Unknown)
Sumarni, Sumarni (Unknown)



Article Info

Publish Date
12 May 2025

Abstract

This study aims to determine the performance of Kareke Village Office employees in providing Administrative Services to the community. Qualitative Descriptive Research Method with a sample of 7 people consisting of the Village Head and several Staff and the community domiciled in Kareke Village, the sampling technique using purposive sampling. The results of the study indicate that in general the performance of employees at the Kareke Village Office is quite good, but there are still several obstacles, including the limited number of employees, lack of ongoing training, and inadequate facilities. Several aspects of service such as speed, accuracy, and friendliness in serving the community have been running, but in terms of service consistency and provision of information, improvements are still needed. Factors that support employee performance include the commitment of the Village apparatus and a fairly solid working relationship between employees. While the inhibiting factors include the lack of human resources and the limited Village budget

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Journal Info

Abbrev

Bisnis

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Manajemen Bisnis diterbitkan oleh Lembaga Penelitian dan Pendidikan (LPP) Mandala. Artikel berupa tulisan yang diterbitkan versi cetak dan online secara berkala pada bulan Februari dan Agustus di bidang Ilmu Manajemen dan Bisnis. Penerbitan ini memuat tulisan bersifat ilmiah dalam bentuk ...