Maker: Jurnal Manajemen
Vol 11 No 1 (2025): Volume 11 Nomor 1 Tahun 2025

EFFECT OF PRODUCT QUALITY, PRICE, PROMOTION, AND BRAND IMAGE ON PURCHASING DECISIONS ON ONLINE SHOPPING SITES AMONG GEN Z

Raissa, Elsha (Unknown)
RWP, Liestyaningrum (Unknown)



Article Info

Publish Date
06 Jul 2025

Abstract

This study analyzes the influence of product quality, price, promotion, and brand image on the purchasing decisions of Generation Z consumers in West Jakarta who use online shopping platforms, particularly Shopee. Applying a quantitative research method, data were collected from 188 respondents through an online survey using a structured questionnaire based on a Likert scale. A series of comprehensive feasibility tests were conducted to ensure data reliability and validity. Data analysis included descriptive statistics, regression assumption tests, multiple linear regression, and hypothesis testing, all processed using SPSS version 25. The findings indicate that product quality, price, promotion, and brand image significantly and positively impact purchasing decisions. This study provides in-depth insights into Generation Z’s e-commerce behavior and offers strategic recommendations for businesses to optimize their marketing strategies on e-commerce platforms such as Shopee.

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Journal Info

Abbrev

maker

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Maker: Jurnal Manajemen merupakan media publikasi artikel ilmiah yang berisi tentang hasil penelitian bidang manajemen yang diterbitkan pada bulan Juni dan Desember dikelola oleh Program Studi Manajemen STIE Sultan ...