Akrab Juara : Jurnal Ilmu-ilmu Sosial
Vol. 4 No. 2 (2019)

PENGARUH KUALITAS PRODUK DAN HARGA TERHADAP KEPUASAN PELANGGAN

Hidayat, Aris (Unknown)
Suwarsito, Suwarsito (Unknown)
Herawati, Niken (Unknown)



Article Info

Publish Date
10 May 2019

Abstract

This research aims to identify and analyze the effect of the product quality and price variables toward customer’s satisfaction. Method of data collection in this research is using the survey method with questionnaires. Population in this research is student of Ganesa Vocational School. Based on the results of the analysis, it indicates that product quality has a significant effect on the customer’s satisfaction indicated by the t significant value 0.000 less than α =0.05. product quality and price significantly influence the customer’s satisfaction shown by F significant value of 0.000 smaller than α=0.05 and are able contribute to the customer’s satisfaction variables of 0.515 or 51.5 % the remaining 40.6% is influenced by other variables that are not examined in this research.

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Journal Info

Abbrev

akrabjuara

Publisher

Subject

Biochemistry, Genetics & Molecular Biology Chemistry Medicine & Pharmacology

Description

URNAL AKRAB JUARA adalah sebuah jurnal pendidikan dan pengetahuan yang berkaitan dengan ilmu-ilmu sosial untuk para pendidik dan pendidikan yang ingin menungkan hasil karya ilmiahnya dengan nuangsa teknologi pembelajaran serta pengajaran dalam bidang masing-masing ...