Akrab Juara : Jurnal Ilmu-ilmu Sosial
Vol. 10 No. 2 (2025): Mei

THE EFFECT OF PROMOTION, SERVICE QUALITY, PRICE AND LIFESTYLE ON FIRSTMEDIA CONSUMER SATISFACTION IN THE WEST JAKARTA AREA

Dharaura Aziyasyah (Unknown)
Rojuaniah (Unknown)



Article Info

Publish Date
05 May 2025

Abstract

The purpose of this study was to determine how much influence promotion, service quality, price and lifestyle have on consumer satisfaction. The object of this research is Firstmedia. This study collects data with a questionnaire, the scale used for the questionnaire is the Likert scale. There are 40 statements in the research questionnaire, so the minimum number of samples required is 200 respondents. Samples were selected using purposive sampling method. The measuring instrument used to measure the questionnaire used validity and reliability tests, validity tests were carried out by sampling the product moment correlation and reliability tests using Cronbach alpha. Meanwhile, to see the relationship between variables and the effect of each independent variable on the dependent variable using the t test and the analytical tool used is Multiple Linear Regression. The results of this study are that promotion, service quality, price and lifestyle have a positive and significant effect on consumer satisfaction

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Journal Info

Abbrev

akrabjuara

Publisher

Subject

Biochemistry, Genetics & Molecular Biology Chemistry Medicine & Pharmacology

Description

URNAL AKRAB JUARA adalah sebuah jurnal pendidikan dan pengetahuan yang berkaitan dengan ilmu-ilmu sosial untuk para pendidik dan pendidikan yang ingin menungkan hasil karya ilmiahnya dengan nuangsa teknologi pembelajaran serta pengajaran dalam bidang masing-masing ...