Journal of Accounting, Management and Islamic Economics
Vol. 3 No. 1 (2025): Journal of Accounting, Management, and Islamic Economics

PENGARUH HARGA, KUALITAS PRODUK DAN E-SERVICE QUALITY TERHADAP KEPUTUSAN PEMBELIAN PADA E-COMMERCE TOKOPEDIA (STUDI KASUS DI WILAYAH DKI JAKARTA)

Widodo, Amalia Putri (Unknown)
Zulfison (Unknown)



Article Info

Publish Date
28 Jun 2025

Abstract

Tokopedia is one of the fastest growing e-commerce companies and has become a unicorn that is influential not only in Indonesia but also in Southeast Asia. In providing prices, product quality is an important key for Tokopedia. In addition, providing good e-service quality is also able to keep consumers from switching to other e-commerce. Therefore, this study aims to examine the effect of price, product quality, and e-service quality on purchasing decisions at Tokopedia e-commerce in the OK/ Jakarta area. In this study using quantitative methods by distributing questionnaires via google form. The research sample is a community in the OK/ Jakarta area of 100 samples and uses multiple linear regression tests which will be processed using SPSS 25. The results show that partial price, product quality, and e-service quality have an influence on purchasing decisions on Tokopedia e-commerce. While the simultaneous test results state that all variables influence purchasing decisions on Tokopedia e-commerce.

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Journal Info

Abbrev

jamie

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Accounting, Management, And Islamic Economics (JAMIE) diterbitkan oleh STIE Indonesia Banking School secara berkala, yaitu pada bulan Juni dan Desember. Jurnal ini ditujukan sebagai media publikasi kajian ilmiah dalam bidang akuntansi, manajemen dan ekonomi islam. Jurnal akuntansi, ...