Sains: Jurnal Manajemen dan Bisnis
Vol 17, No 2 (2025)

The Role of Augmented Reality in Online Purchasing Decisions of Beauty Products on the E-commerce Platform Shopee

Lusianingrum, Farah Putri Wenang (Universitas Sultan Ageng Tirtayasa)
Purbohastuti, Arum Wahyuni (Universitas Sultan Ageng Tirtayasa)
Widikusyanto, Muhammad Johan (Universitas Sultan Ageng Tirtayasa)



Article Info

Publish Date
30 Jun 2025

Abstract

The proliferation of augmented reality (AR) in the commercial sector remains constrained in terms of its psychological effects on online purchase behavior. The main aim of the research is to examine the influence of augmented reality on purchasing behavior for cosmetic goods on the Shopee platform based S-O-R theory. The online research study gathered comprehensive data from 200 participants. Purposive sampling selected the respondents. In this study, the analytical instrument used for data processing is Smart PLS. The S-O-R theoretical framework validated and corroborated all hypotheses. The interactivity and vividness of augmented reality significantly improve the user experience for cosmetic goods buyers on Shopee. Moreover, augmented reality interaction and vividness promote an increase in online purchase intent among customers of cosmetic products on Shopee. Furthermore, user experience and online buying intentions effectively drive consumers to make online purchasing decisions for cosmetic products on Shopee.

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Journal Info

Abbrev

jsm

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The Journal of Management and Business is a journal containing scientific articles on financial management, marketing management, human resource management, operational management, strategic management, good corporate governance, business, management information systems, organizational behavior, and ...