JAB (Jurnal Akuntansi dan Bisnis)
Vol 11, No 01 (2025): Edisi Juni 2025

Pengaruh Literasi Pajak dan Digitalisasi Terhadap Kepatuhan Wajib Pajak UMKM: Studi Kasus UMKM di Kabupaten Tangerang

Hindayani, Novia (Universitas Pamulang)
Arum, Mega (Unknown)



Article Info

Publish Date
11 Jun 2025

Abstract

Digitalization has transformed tax administration by enhancing the ability to collect, process, and monitor tax information more quickly and accurately. Indonesia has also adopted tax digitalization. The Indonesian government, through the Directorate General of Taxes (DGT), has begun implementing a more digital tax system to help Micro, Small, and Medium Enterprises (MSMEs) comply with their tax obligations more easily. This study aims to analyze the influence of tax literacy and digitalization on MSME taxpayer compliance. Data were collected through a survey of 99 respondents consisting of MSME actors across various business sectors. Descriptive analysis shows that most respondents are aged between 26–35 years (56.6%), with the majority being female (58.6%). The culinary sector dominates with a contribution of 38.4%. Validity tests indicate that all items within the variables of tax literacy, digitalization, and taxpayer compliance are valid, with Pearson Correlation values exceeding 0.1975. Reliability testing also shows strong results, with Cronbach’s alpha values above 0.70. Multiple linear regression analysis was used to examine the effect of tax literacy and digitalization on taxpayer compliance. The results show that both variables have a positive and significant impact on taxpayer compliance. Tax literacy has a regression coefficient of 0.462 (p < 0.05), while digitalization has a coefficient of 0.192 (p < 0.05). The coefficient of determination (R²) of 0.769 indicates that 76.9% of the variation in taxpayer compliance can be explained by tax literacy and digitalization, with the remaining 23.1% explained by other variables outside the scope of this study. The F-test results confirm that tax literacy and digitalization simultaneously have a significant influence on taxpayer compliance (p < 0.05). This study highlights the importance of enhancing tax literacy and embracing digitalization as strategic measures to improve MSME taxpayer compliance.

Copyrights © 2025






Journal Info

Abbrev

JAB

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Jurnal Akuntansi dan Bisnis (JAB) berISSN : 2502-3497 terbit awal pada Desember 2015. JAB merupakan terbitan berkala ilmiah yang diterbitkan oleh Program studi Akuntansi Sekolah Tinggi Ilmu Ekonomi YPPI Rembang. Penerbitan JAB dimaksudkan sebagai media penuangan karya ilmiah baik berupa kajian ...