AL-FALAH : Journal of Islamic Economics
Vol 1, No 2 (2016)

Kepuasan Muzakki Terhadap Kualitas Pelayanan Zakat Pada BAZ (Badan Amil Zakat) Kabupaten Kerinci

Hendrianto, Hendrianto (Unknown)

Article Info

Publish Date
23 Dec 2016

Abstract

The muzakki satisfication towards the service quality in BAZ (Badan Amil Zakat) is different each others. It is because of the complicated-factors. Based on that assumption, the research is focused to measure the muzzaki utility towards the service quality of BAZ, Kerinci District. Applied the quantitative method, the study result a main finding in which the trend of muzakki utility toward BAZ service is good enough. But, in other cases, a part of them feels not enough in satistification. It can be proved from the tangible (CM) score ON 211. Keywords: Muzakki utilty, Service, Quality, Satisfication and Zakat Apparatus.

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Journal Info
AL-FALAH : Journal of Islamic Economics
Website

Abbrev

alfalah

Publisher

Institut Agama Islam Negeri Curup

Subject

Economics, Econometrics & Finance

Description

AL-FALAH: Journal of Islamic Economics is scientific journal of Islamic Economics based on both conceptual and empirical research. It concerns to extensively publish the issues of islamic economics which study through interdiscipline perspectives—fiqh, shariah finance, islamic bank, islamic ...