Asia Pacific Fraud Journal
Vol. 10 No. 1: 1st Edition (January-June 2025)

Cyber Security Awareness, Knowledge and Behavior of Digital Banking Users in Salatiga

Nagari, Salma Faundria (Unknown)
Raharja, Surya (Unknown)



Article Info

Publish Date
16 Jul 2025

Abstract

Digital banking has become one of the fastest-growing techno-logical advances in the banking sector. This study aims to analyze the relationship between cybersecurity awareness, knowledge, and behavior among digital banking users in Salatiga City. Using a quantitative approach, data were collected from 200 respondents and analyzed with SmartPLS 4. The results show that cybersecurity knowledge has a significant positive influence on both awareness and behavior. Awareness also directly affects behavior. However, awareness does not significantly mediate the relationship between knowledge and behavior. This implies that while awareness is important, knowledge plays a more dominant role in shaping users’ cybersecurity behavior. This study contributes to the banking industry by providing insights to enhance user cybersecurity through targeted education and awareness programs. Additionally, it enriches the academic literature on cybersecurity behavior in the context of digital banking users, particularly in developing regions. Future research is encouraged to explore other influencing factors such as motivation, perceived risk, or institutional support.

Copyrights © 2025






Journal Info

Abbrev

apf

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

ASIA PACIFIC FRAUD JOURNAL (APFJ) firstly published by Association of Certified Fraud Examiners (ACFE) Indonesia Chapter in 2016. APFJ registered on CrossRef, then every article published di APFJ has Digital Object Identifier (DOI). APFJ published research and review articles. APFJ also published ...