International Journal of Multidisciplinary Sciences and Arts
Vol. 4 No. 3 (2025): International Journal of Multidisciplinary Sciences and Arts, Article July 2025

Employee Perceptions towards the Effectiveness of the Whistleblowing System Research

Breliastiti, Ririn (Unknown)
Setiawan, Temy (Unknown)
Herninta, Tiwi (Unknown)
Natalsya, Nasya Lita (Unknown)



Article Info

Publish Date
25 Jul 2025

Abstract

Recent high-profile corporate scandals, such as Enron, Volkswagen, and Lehman Brothers, underscore the critical role of whistleblowing systems (WBS) in uncovering fraud and unethical practices. Despite their importance, challenges persist in implementation, including employee fears of retaliation and inconsistent follow-up. This study examines employee perceptions of WBS effectiveness, aiming to: (1) evaluate WBS efficacy in whistleblower protection, report handling, and sanctions; (2) analyze cultural acceptance and challenges; (3) identify factors influencing employee comfort (e.g., anonymity, trust in management); and (4) propose recommendations for improvement. Using qualitative methods, data were collected via online interviews with 36 employees (18 meeting criteria) from Indonesian companies, primarily in finance, and analyzed thematically using NVivo software. Results revealed that while WBS enhances transparency and enables faster detection of major violations (e.g., corruption), effectiveness is hampered by insufficient follow-up on minor cases, technical barriers (e.g., email server issues), and fears of social retaliation. Employee comfort hinges on robust anonymity guarantees and transparent processes, yet 61% of respondents expressed uncertainty about protection mechanisms. Corporate culture generally supported WBS but risked misuse in hierarchical or small-team environments. Recommendations include strengthening policy socialization, ensuring impartial sanctions, upgrading technical infrastructure, and enforcing strict confidentiality. The study concludes that WBS effectiveness requires organizational commitment to cultural and procedural reforms, though limitations in sample diversity and subjective data necessitate future mixed-method research across broader sectors and direct observation of WBS implementation.

Copyrights © 2025






Journal Info

Abbrev

ijmdsa

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

Description

International Journal of Multidisciplinary Sciences and Arts is an international, multidisciplinary, peer-reviewed and open-access journal that provides a platform to produce high-quality original research, Reviews, Letters, and case reports in natural, social, applied, formal sciences, arts, and ...