Jurnal Nasional Ilmu Komputer
Vol. 6 No. 3 (2025): Jurnal Nasional Ilmu Komputer

Pemetaan Literasi Digital Masyarakat Dalam Menilai Kesiapan Akses Pelayanan Publik Digital di Kecamatan Sanga Desa

Indah, Sylvia Uly (Unknown)
Antoni, Darius (Unknown)
Saluza, Imelda (Unknown)



Article Info

Publish Date
01 Aug 2025

Abstract

Digital transformation in public service delivery requires community readiness in understanding and utilizing technology. At the village level, digital information systems such as Prodeskel, EPDeskel, Siskeudes, and SIPADES have been implemented by local governments to improve efficiency and transparency. However, low levels of digital literacy among citizens can hinder optimal use of these digital services. This study aims to map the digital literacy capabilities of the community in Sanga Desa Subdistrict as a basis for assessing their readiness to access technology-based public services. The research employed a quantitative approach using questionnaires based on the Digital Literacy Global Framework (UNESCO), which includes five dimensions: information and data literacy, communication and collaboration, digital content creation, safety, and problem-solving. A total of 500 respondents from 17 villages participated in the study. Data analysis using the digital literacy index and SPSS revealed that the majority of residents fall into the high and very high categories of digital literacy. However, some villages still demonstrate low readiness levels. This study recommends strengthening digital literacy training, developing digital infrastructure, and fostering collaboration between government and communities to support the success of digital transformation in rural public services

Copyrights © 2025






Journal Info

Abbrev

jnik

Publisher

Subject

Computer Science & IT

Description

Jurnal Nasional Ilmu Komputer (Jurnal-NIK) is a media for lecturers and students to publish research results dedicated to all aspects of the latest outstanding developments in the field of information systems and informatics. Areas of research include, but are not limited to the information systems, ...