Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Vol. 7 No. 8 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah

Determinan Keputusan Nasabah dalam Memilih Produk Tabungan Easy Wadiah pada Bank Syariah Indonesia

Wafia Multazima (Unknown)
Ika Khusnia Anggraini (Unknown)

Article Info

Publish Date
04 Aug 2025

Abstract

This research aims to analyze service quality, consumer knowledge, religiosity and location on customer decisions in choosing Wadiah Bank Syariah Indonesia savings products in East Java Province. This research uses quantitative methods with SEM-PLS analysis. The data collection method is through distributing questionnaires, which are measured using a Likert Scale. The population in this research is people who have easy wadiah savings in East Java Province. The research results show that the variables of service quality, consumer knowledge and religion have a significant positive effect on consumer decisions, while the location variable does not have a significant effect on consumer decisions

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Journal Info
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Website

Abbrev

alkharaj

Publisher

Institut Agama Islam Nasional Laa Roiba Bogor

Subject

Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

Description

Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah is a scientific journal published by Pusat Riset dan Kebijakan Strategis PRKS) of  Institut Agama Islam Nasional (IAI-N) Laa Roiba Bogor in collaboration with Masyarakat Ekonomi Syariah (MES) and Intelectual Association for Islamic Studies ...