Measuring The Efficiency of Social Assistance Recipients in the Family Hope Program Using the Data Envelopment Analysis Method

Hasibuan, Fadilah Suryani
Abdullah, Dahlan
Nunsina, Nunsina

ITEj (Information Technology Engineering Journals)
Vol 10 No 2 (2025): December (In Progress)

This study aims to measure the efficiency of aid distribution in the Family Hope Program (PKH) across six sub-districts in Medan Denai using the Data Envelopment Analysis (DEA) method. DEA allows a relative efficiency evaluation of multiple decision-making units (DMUs) by comparing inputs such as budget, number of officers, and recipients, against outputs like targeted beneficiary rate, distribution timeliness, and satisfaction level. The findings reveal that three sub-districts—Medan Tenggara, Tegal Sari Mandala I, and Tegal Sari Mandala II—achieved full efficiency with a score of 1. In contrast, Binjai, Denai, and Tegal Sari Mandala III were found to be inefficient due to higher input consumption not matched by proportional output. The study suggests that inefficient sub-districts can improve their performance by adopting the practices of efficient ones. These insights are expected to assist local governments in optimizing social assistance programs and ensuring better resource utilization.