Jurnal Dinamika Ekonomi Syariah
Vol. 12 No. 2 (2025): Jurnal Dinamika Ekonomi Syariah

MODEL OF COSTUMER SATISFACTION DETERMINANTS: SERVICE QUALITY, PRICE, AND ACCESSIBILITY AS KEY VARIABLES

Muffida, Nur Indah (Unknown)
Djunaidi (Unknown)
Angga Rizka Lidiawan (Unknown)

Article Info

Publish Date
14 Jul 2025

Abstract

This study aims to determine the Influence of Service Quality, Price and Location on Consumer Satisfaction in Ndalem Gawanda Nganjuk. This study uses a quantitative approach with multiple linear regression analysis methods to test the hypothesis after going through validity, reliability, and classical assumption tests. Data were obtained by distributing questionnaires to 67 respondents using the accidental sampling method. The results showed that Service Quality, Price and Location have a positive and significant effect on Consumer Satisfaction. The better the quality of service provided, the more competitive the price offered, and the more strategic the location of Ndalem Gawanda, the higher the level of consumer satisfaction.

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Journal Info
Jurnal Dinamika Ekonomi Syariah
Website

Abbrev

es

Publisher

Institut Agama Islam Pangeran Diponegoro Nganjuk

Subject

Religion Economics, Econometrics & Finance

Description

Jurnal Dinamika Ekonomi Syariah invites scholars researchers and students to contribute the result of their studies and researches in the areas related to Islamic economics Islamic public finance Islamic finance Islamic accounting Islamic business ethics Islamic banking Islamic insurance Islamic ...