Jurnal Mahasiswa Manajemen, Bisnis, Enterpreneurship
Vol. 4 No. 1 (2025)

EVALUASI TINGKAT KEPUASAN MAHASISWA TERHADAP LAYANAN SISTEM INFORMASI AKADEMIK ATAU SIAKAD DALAM UNIVERSITAS TULUNGAGUNG

Anggraini Ningsih, Af’fizatul Novita (Unknown)
Amilisa Kharisma (Unknown)
Nanda Silfiya Fatmawati (Unknown)
Linda Alfina Triani (Unknown)
Niken Agy Arimbi (Unknown)



Article Info

Publish Date
01 Aug 2025

Abstract

The purpose of this study is to assess how satisfied Tulungagung University students arewith the services provided by the Academic Information System (SIAKAD). The evaluationwas conducted by analysing students' perceptions of system quality, information quality,and service quality provided by SIAKAD. In this study, a quantitative method was applied,in which data were obtained through the distribution of questionnaires to TulungagungUniversity students as the main source of information. The results showed that SIAKADprovides easy access to academic information for students, but there are still some obstaclessuch as access difficulties at certain times. In general, the level of student satisfaction withSIAKAD is in the satisfied category, but improvement is needed in service aspects anddevelopment of system features to increase user satisfaction in the future. This finding isexpected to be an input for the management of Tulungagung University in an effort todevelop a more interactive academic information system

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Journal Info

Abbrev

jimbien

Publisher

Subject

Economics, Econometrics & Finance

Description

JIMBIEN (Journal Management Bisnis Entrepeneurship) is managed by the students of Faculty of Economics. This journal is published twice a year which is on June and November. Jimbien is a management journal that publishes student scientific works in the fields of management and ...