Ittishal : Jurnal Komunikasi dan Media
Vol. 2 No. 2 (2025): Jurnal Komunikasi dan Media : Agustus - Febuari

PENGARUH FITUR LIVE SHOPPING TERHADAP PENINGKATAN PENJUALAN DI MARKETPLACE

Kolil, Mochamad Taufiq (Unknown)
Ani Nurhayati (Unknown)
Ana Nurhayati (Unknown)



Article Info

Publish Date
06 Aug 2025

Abstract

Digital transformation has driven significant changes in consumer behavior and marketing strategies in Indonesia's e-commerce sector. One emerging innovation is the Live Shopping feature, an interactive live broadcast that allows sellers to interact directly with buyers. This study aims to analyze the impact of the Live Shopping feature on increasing sales in the marketplace, particularly for Micro, Small, and Medium Enterprises. The approach used was qualitative-descriptive with secondary data obtained from industry reports, academic publications, and official sources such as BPS, Shopee, and iPrice. The results show that Live Shopping has a significant positive impact on transaction volume, customer engagement, and product trust. The findings also show that this feature enables businesses to run more effective promotions at a low cost. However, implementation challenges exist, such as the need for communication skills and technical limitations. Overall, Live Shopping has proven to be an effective and potential digital marketing tool in supporting the growth of MSMEs in the digital economy era.

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Journal Info

Abbrev

jkm

Publisher

Subject

Humanities Earth & Planetary Sciences Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Ittishal (Jurnal Komunikasi dan Media) merupakan jurnal ilmiah bidang komunikasi dan Media yang memuat naskah di bidang Ilmu Komunikasi dan Media. Terbit Pertama Volume 1 Nomor 1 Bulan April Tahun 2024 . Ruang lingkup dari Jurnal ini berupa hasil penelitian dan kajian analisis -kritis dengan tujuan ...