Jurnal Khatulistiwa Informatika
Vol 2, No 2 (2014): Periode Desember 2014

PENGUKURAN TINGKAT PELAYANAN TATA KELOLA TEKNOLOGI INFORMASI DENGAN MENGGUANAKN DOMAIN ME ( MONITORNG AND EVALUATION ) PADA KERANGKA KERJA COBIT 4.0 (Studi Kasus : Digibook, Jakarta)

Sandra Jamu Kuryanti (Program Studi Manajemen Informatika, AMIK BSI Bogor)



Article Info

Publish Date
01 Dec 2014

Abstract

Good IT management application of information technology is expected to run optimally . IT management is best done by assessing the suitability anatara application of IT and business processes of the organization. With the increasing use of IT in business , IT governance becomes important concepts discussed . IT governance information system services to customers in digibook been done although still not running optimally because they have not reached the expected level of maturity . Analysis was conducted to determine the maturity level of IT governance maturity level based on the condition of governance institutions currently obtained through questionnaire , interview and observation in accordance with the standards set by COBIT. Analysis maturity level is done by processing the results of the questionnaire respondents maturity models . Questionnaire design is done by providing a number of questions for each level of control objectives that exist in the Domain Monitoring and Evaluation ( ME ) . The level of maturity ( Maturity Level ) that exist in every domain of IT processes contained in the monitor and Evaluate ( ME ) on average 3,246 and still be at level 3 ( defined process).Keywords: COBIT , Monitoring and Evaluation ( ME ) , IT Governance

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Journal Info

Abbrev

khatulistiwa

Publisher

Subject

Computer Science & IT

Description

Jurnal Khatulistiwa Informatika (JKI) Merupakan Jurnal Ilmu Komputer yang dikelola oleh LPPM Universitas Bina Sarana Informatika Unit Kampus Kota Pontianak. Jurnal ini di publikasikan secara nasional dengan menggunakan Open Journal System (OJS). Jurnal Khatulistiwa Informatika (JKI) menggunakan ...