Brilliance: Research of Artificial Intelligence
Vol. 5 No. 2 (2025): Brilliance: Research of Artificial Intelligence, Article Research November 2025

Implementation of Machine Learning Virtual Medical Assistant Using NLP for Stunting and Healthcare Efficiency in Simalungun

Damanik, Abdi Rahim (Unknown)
R.H.Zer, P.P.P.A.N.W.Fikrul Ilmi (Unknown)
Zulpani, Rahmat (Unknown)
Batubara, Egi (Unknown)



Article Info

Publish Date
12 Aug 2025

Abstract

Stunting is a serious public health issue that has long-term impacts on children's physical growth and cognitive development. In the village areas of Simalungun Regency, North Sumatra Province, there are still significant limitations in access to effective health information and services. Low public awareness and a shortage of medical personnel are the main factors contributing to the suboptimal handling of stunting cases.This study aims to develop and implement a Machine Learning model based on Natural Language Processing (NLP) as a Virtual Medical Assistant to support the processes of education, early diagnosis, and health consultation related to stunting. The model is designed to understand user complaints, provide automated responses, and deliver appropriate nutritional recommendations and preventive actions.Training data were collected through interviews with the Simalungun Health Department and consultations with pediatricians, which were then used to build an NLP model focused on classifying stunting risk. Testing results for risk classification using the Random Forest algorithm with the Persen_Sangat_Pendek feature yielded an accuracy of 99%, precision of 99%, recall of 99%, and F1-score of 99%, indicating that the model is highly effective in distinguishing stunting categories. The developed Virtual Medical Assistant application also successfully responded to common public inquiries using NLP-based approaches. This research is expected to make a meaningful contribution to technology-based health services, particularly in rural areas, and serve as a model for developing similar systems in other regions facing comparable conditions.

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Journal Info

Abbrev

brilliance

Publisher

Subject

Decision Sciences, Operations Research & Management Mathematics Other

Description

Brilliance: Research of Artificial Intelligence is The Scientific Journal. Brilliance is published twice in one year, namely in February, May and November. Brilliance aims to promote research in the field of Informatics Engineering which focuses on publishing quality papers about the latest ...