Communica : Journal of Communication
Vol. 3 No. 3 (2025): July 2025

The Influence of Luxcrime Product Reviews on the Tiktok Application on Consumer Purchase Decisions in Medan City

Pohan, Marsha (Unknown)



Article Info

Publish Date
31 Jul 2025

Abstract

In the digital era, social media platforms such as TikTok have become powerful channels for shaping consumer behavior, particularly in the beauty industry. This study examines the influence of Luxcrime product reviews on TikTok on consumer purchase decisions in Medan City. Using a quantitative correlational approach, data were collected through questionnaires from 100 female respondents aged 17–40 who had watched Luxcrime product review content on TikTok and had purchased the product. Data were analyzed using Spearman’s Rank Order Correlation with SPSS 29.0. The results show a significant and moderately strong relationship (ρ = 0.626, p < 0.05) between exposure to product reviews and purchase decisions, with a coefficient of determination of 39%. These findings indicate that authentic and informative TikTok reviews positively affect consumers’ decisions to purchase Luxcrime products. The study concludes that video-based e-WOM on TikTok enhances consumer trust, stimulates buying interest, and serves as an effective marketing strategy for beauty brands to optimize promotional efforts and improve sales performance.

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Journal Info

Abbrev

communica

Publisher

Subject

Languange, Linguistic, Communication & Media Social Sciences

Description

Communica : Journal of Communication with ISSN Number 3046-4765 (Online) published by Indonesian Scientific Publication, is a leading open-access and peer-reviewed scientific journal dedicated to the dissemination of high-quality research in the field of communication. Since its establishment, ...