QAULAN: Journal of Islamic Communication
Vol. 4 No. 2 (2023): Qaulan: Journal of Islamic Communication

COMMUNICATION PATTERN OF PC IPPNU PONOROGO ORGANIZATION IN OVERCOMING INTERNAL CONFLICTS

Zayinnatul Ula, Azza Fahreza (Unknown)
Hanifah, Irma Rumtiating Uswatun (Unknown)



Article Info

Publish Date
17 Dec 2023

Abstract

In organizations, maintaining harmonious relationships is essential in managing material, financial, and human resources. Overcoming internal conflicts is one of the challenges in managing and leading members. Conflicts that are not resolved immediately will hinder the organization in achieving goals. Therefore, there is a need for appropriate and effective communication patterns for conflict resolution. This study aims to determine how the pattern of organizational communication carried out by PC IPPNU Ponorogo Regency in overcoming internal conflicts. The method used is a qualitative approach to field research with descriptive methods. The data collection techniques used were participant observation, interviews, and documentation. The study results were obtained: 1) There are 4 forms of internal conflict, including conflicts within individuals, conflicts between individuals, conflicts between members in one group, and intra-organizational conflicts caused by communication factors, organizational structure factors, and personal factors. 2) Communication patterns in overcoming internal conflicts, namely the star model through horizontal and informal communication and the chain model through formal communication networks, including upward and downward communication. Both emphasize the existence of common interests and common goals that can foster each member's proactive nature and mutual openness to actively participate in resolving internal organizational conflicts. 

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Journal Info

Abbrev

qaulan

Publisher

Subject

Religion Humanities Languange, Linguistic, Communication & Media Social Sciences Other

Description

Qaulan: Journal of Islamic Communication is a journal that focuses on research and critical concepts about Islamic communication, preaching and the media. Scope jurnal Qaulan meliputi hasil penelitian dan gagasan konseptual Islam tentang Komunikasi kelompok Komunikasi massa Komunikasi interpersonal ...