Jurnal Riset Manajemen dan Bisnis
Vol 10 No 1 (2025)

The determinants of job satisfaction: organizational commitment and organizational citizenship behavior

Bastian, Jouse (Unknown)
Syamsuar, Ginanjar (Unknown)



Article Info

Publish Date
04 Oct 2025

Abstract

This study aims to analyze the determinants of job satisfaction, specifically the influence of organizational commitment and organizational citizenship behavior (OCB), within micro enterprises in Duren Sawit, East Jakarta. A quantitative approach was employed, utilizing primary data collected via questionnaires from micro-enterprise employees. As the exact population size was unknown, the Lemeshow formula was applied for sampling. The data were analyzed using SmartPLS 3.0, which employs a variance-based Structural Equation Modeling (SEM) approach, also known as Partial Least Squares (PLS), to test the hypothesized relationships between variables. The results confirm that both organizational commitment and organizational citizenship behavior have a significant positive influence on job satisfaction. These findings highlight the crucial role of fostering employee dedication and promoting voluntary, constructive behaviors in enhancing satisfaction within the micro-enterprise context.

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Journal Info

Abbrev

JRMB

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Jurnal Riset Manajemen dan Bisnis is intended to be the journal for publishing articles reporting the results of research on Business Management. The journal will focus on providing quality research in the areas of Business Management. The goal of the journal is to cover topics that are paramount in ...