International Journal Software Engineering and Computer Science (IJSECS)
Vol. 5 No. 2 (2025): AUGUST 2025

Evaluation of the Effectiveness of P-SIGN Digital Signature Application Using Technology Acceptance Model (TAM) Approach at PT Pertamina Patra Niaga Regional South Sumatra

Juwita, Ratna (Unknown)
Syazili, Ahmad (Unknown)



Article Info

Publish Date
01 Aug 2025

Abstract

This study analyzes how employees at PT Pertamina Patra Niaga Sumbagsel accept and use the P-SIGN digital signature platform through Technology Acceptance Model (TAM) analysis. Results show that P-SIGN usage aligns with Pertamina's digital transformation goals while supporting environmental initiatives by decreasing paper and ink consumption. Validity testing across variables X1, X2, X3, and Y1 confirmed all items as valid, with calculated r-values surpassing the table r-value (0.273). Reliability assessment yielded a Cronbach's Alpha of 0.821, demonstrating strong measurement consistency. The normality test produced an L-value of 0.220, exceeding the 0.05 significance threshold, verifying normal data distribution. While users generally responded favorably to P-SIGN, insufficient training created knowledge gaps about application features among certain staff members, potentially affecting their perception of usability. The study suggests strengthening internal education programs to maximize technology adoption rates across the organization

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Journal Info

Abbrev

ijsecs

Publisher

Subject

Computer Science & IT

Description

IJSECS is committed to bridge the theory and practice of information technology and computer science. From innovative ideas to specific algorithms and full system implementations, IJSECS publishes original, peer-reviewed, and high quality articles in the areas of information technology and computer ...