JEBD
Vol. 3 No. 1 (2025): Juli - September

Pengaruh Kualitas Pelayanan, Fasilitas Kampus, Dan Citra Kampus Terhadap Kepuasan Mahasiswa Universitas Dharma Andalas

Fadila Salsabila Zalma (Unknown)
Maivalinda, Maivalinda (Unknown)



Article Info

Publish Date
05 Sep 2025

Abstract

This study aims to determine the Quality of Service, Campus Facilities, and Campus Image on Student Satisfaction at Dharma Andalas University. The population in this study were active students of Dharma Andalas University in 2024, Faculty of Economics and Business, Faculty of Law, Social Sciences and Humanities, and Faculty of Science and Engineering, totaling 1,569 students. The sample in this study was 95 and the sampling was 100 respondents to avoid errors in filling out the questionnaire, with the characteristics of active students, namely students in 2024, class of 2022 to class of 2024. This research is a quantitative research. The instrument used in this study was a questionnaire. The results of the study using multiple linear regression analysis showed that simultaneously there was a significant influence of service quality, campus facilities, and campus image on student satisfaction at Dharma Andalas University.

Copyrights © 2025






Journal Info

Abbrev

jebd

Publisher

Subject

Economics, Econometrics & Finance Engineering

Description

Jurnal Ekonomi dan Bisnis Digital (JEBD) E-ISSN : 3025-6429 is a peer-reviewed journal providing a space for both practitioners and academics for disseminating research results that work in Economic, finance, management, information technology and related fields. JEBD provides an outlet for the ...