Journal of Computer Science, Information Technology and Telecommunication Engineering (JCoSITTE)
Vol 6, No 2 (2025)

Web-Based Decision Support System for Employee Performance Evaluation at Madani Hotel Using the WASPAS (Weighted Aggregated Sum Product Assessment) Method

Telaumbanua, Louders Yoakim (Unknown)
Saragih, Rendy Zikriansyah Fauzi (Unknown)
Ginting, Joel Arie Putranta (Unknown)
Niska, Debi Yandra (Unknown)



Article Info

Publish Date
09 Sep 2025

Abstract

Human resource management in the hospitality industry requires an objective and efficient employee performance evaluation. This study aims to design and implement a web-based Decision Support System (DSS) for evaluating the performance of Madani Hotel employees using the Weighted Aggregated Sum Product Assessment (WASPAS) method. Employee performance data (10 samples) were collected through observation and supervisor assessments based on nine criteria: Accuracy of Doing Job, Job Knowledge, Potential to Learn to Other Section, Initiative/Motivation, Hard Working, Able to Communicate with Others, Discipline, Productivity/Efficiency, and Responsibility. The weights of the criteria were determined based on their relevance to the job and were then normalized. The WASPAS calculation process was carried out in the CodeIgniter 4 backend, producing a Q score for each employee. The results showed a high correlation (Spearman’s rho = 0.88) between the system ranking and manual ranking, with A.P. ranked highest and E.W. ranked lowest. The implementation of this DSS reduces subjectivity and accelerates the performance evaluation process. The developed system also provides an automated reporting module and a responsive interface based on Bootstrap SAdmin2.

Copyrights © 2025






Journal Info

Abbrev

jcositte

Publisher

Subject

Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering

Description

ournal of Computer Science, Information Technology and Telecommunication Engineering (JCoSITTE) is being published in the months of March and September. It is academic, online, open access (abstract), peer reviewed international journal. The aim of the journal is to: Disseminate original, ...