Jurnal Riset Ilmiah
Vol. 2 No. 9 (2025): SINERGI : Jurnal Riset Ilmiah, September 2025

STRATEGI ADAPTASI DAN INOVASI MODEL BISNIS DI ERA DISRUPSI DIGITAL

Akbar, Kurnia Rizza (Unknown)
Faeni, Dewi Puspaningtyas (Unknown)



Article Info

Publish Date
08 Sep 2025

Abstract

The rapid proliferation of financial technology (fintech) poses a significant disruptive challenge to the established business models of Indonesia's conventional banking industry. This research provides a concise analysis of the specific adaptation strategies and business model innovations these incumbent banks are implementing to navigate the competitive digital landscape. Employing a qualitative methodology through a multiple case study design, this study delves into the strategic responses of three prominent conventional banks. Data was primarily collected via in-depth interviews with senior executives and analysis of corporate strategic documents. The summary of results reveals a multi-pronged strategic pivot, characterized by the adoption of open-banking ecosystems, significant investment in data analytics for customer personalization, and a fundamental overhaul of organizational culture to foster greater agility. The significance of these findings lies in providing a clear framework for how legacy organizations can strategically transform in the face of digital disruption, highlighting that success is contingent on a synergistic alignment of technology, strategy, and culture

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Journal Info

Abbrev

SINERGI

Publisher

Subject

Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

Description

SINERGI : Jurnal Riset Ilmiah accomodates original research, or theoretical papers. We invite critical and constructive inquiries into wide range of fields of study with emphasis on interdisciplinary approaches: Humanities and Social sciences, that include: Engineering, Economics, Health, Social, ...