The Eastasouth Management and Business
Vol. 4 No. 01 (2025): The Eastasouth Management and Business (ESMB)

Legal Consumerism Model in the Reconstruction of Consumer Protection Law

Sukendar, Sukendar (Unknown)
Carreon, Jonthan Rante (Unknown)
Purnomo, Singgih (Unknown)
Kuncoro, Aditya Bagus (Unknown)



Article Info

Publish Date
30 Sep 2025

Abstract

The existing legal framework for consumer protection in Indonesia has not been able to respond adaptively and integratively to the challenges of the digital economy era, including cross-border issues, algorithm governance, and consumer empowerment, resulting in a gap between regulation and actual protection needs. To develop a legal consumerism model that integrates adaptive regulation, technology-based law enforcement, and consumer empowerment to reconstruct Indonesia’s consumer protection law so that it is responsive to the dynamics of the digital market and ASEAN regional integration. This study employs a normative–conceptual approach integrating doctrinal legal analysis, comparative jurisdiction review, and conceptual exploration of literature, policies, and best practices to qualitatively design an integrative, adaptive, and participatory legal consumerism model that reconstructs consumer protection law in response to digital-era and regional market integration challenges. This research concludes that the Legal Consumerism model offers a transformative framework for reconstructing consumer protection law in Indonesia by integrating adaptive legal norms, technology-based enforcement, and consumer empowerment into a single, coherent system. Philosophically anchored in distributive and corrective justice, ontologically recognizing consumers as active legal subjects, and teleologically oriented toward a sustainable digital market ecosystem, the model bridges the normative–empirical gap that has long hindered effective protection. By synthesizing lessons from Indonesia, Thailand, and ASEAN’s regional frameworks, this concept not only addresses structural weaknesses in current regulations but also anticipates emerging risks from algorithmic pricing, cross-border transactions, and digital data governance, thereby positioning consumer protection as both a legal safeguard and a driver of trust in the modern economy.

Copyrights © 2025






Journal Info

Abbrev

esmb

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

ESMB - The Eastasouth Management and Business is a peer-reviewed journal and open access three times a year (March, July and November) published by Eastasouth Institute. ESMB aims to publish articles in the field of Strategic management, Operations management, Marketing and Sales, Supply chain and ...