Journal of Management and Islamic Finance
Vol. 5 No. 1 (2025): Journal of Management and Islamic Finance

THE IMPACT OF PERCEIVED BRAND INTERACTIVITY, SOCIAL MEDIA MARKETING, AND HALAL LABELING ON PURCHASING DECISIONS: THE MEDIATING ROLE OF TRUST IN TIKTOK SHOP

Dyah Arfiyanti (Unknown)



Article Info

Publish Date
06 Sep 2025

Abstract

This study examines the influence of perceived brand interactivity, social media marketing, and halal labeling on purchasing decisions, with trust as a mediating variable. A total of 96 Hanasui cosmetic users in Salatiga City who had experience with the TikTok platform were selected through purposive sampling. Data analysis involved instrument testing, classical assumption testing, and path analysis. The results show that perceived brand interactivity has no significant effect on either trust or purchasing decisions. In contrast, social media marketing and halal labeling significantly and positively affect both trust and purchasing decisions. Furthermore, trust plays a pivotal role, not only directly influencing purchasing decisions but also mediating the effects of perceived brand interactivity, social media marketing, and halal labeling. These findings highlight that trust strengthens the effectiveness of social media marketing and halal labeling in shaping consumer behavior, while brand interactivity alone is insufficient to drive purchasing decisions. Among the variables tested, social media marketing and halal labeling emerged as the strongest predictors of purchasing decisions for Hanasui products on TikTok. Overall, this study underscores the strategic importance of building consumer trust through social media marketing and halal labeling in Indonesia’s digital marketplace.

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Journal Info

Abbrev

jmif

Publisher

Subject

Religion Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice

Description

Journal of Management and Islamic Finance (JMIF) openly welcomes scholar, postgraduate students, and practitioners to submit their best research articles that correspond to the topics. This journal covers textual and empirical, as well as classical and contemporary researchers on Islam. Papers are ...