BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
Vol. 32, No. 2

Assessing Willingness to Pay for Parking Fees Among Residents: Evidence from Malang City

Anggoro, Damas Dwi (Unknown)
Shofwah, Aleyda Farihatus (Unknown)



Article Info

Publish Date
30 May 2025

Abstract

This study aims to investigate the willingness to pay (WTP) for user charges imposed by the local government using an extended Theory of Planned Behavior (TPB). Viewing the local government as a service provider, the construct of perceived value is incorporated to determine behavioral intention toward user charges, marking a novel contribution of this study to the literature. Specifically, this study analyzes (1) the effect of each TPB construct—attitude toward the behavior, subjective norms, and perceived behavioral control (PBC)—on WTP, (2) the effect of perceived value on WTP, and (3) the indirect effect of perceived value on WTP mediated by TPB constructs. This study applied a cross-sectional survey with a quantitative approach and Partial Least Squares Structural Equation Modeling (PLS-SEM) for data analysis. The findings indicate that attitude does not significantly influence WTP, while subjective norms, PBC, and perceived value are significant predictors. The indirect relationship between perceived value and WTP was observed only through subjective norms and PBC.

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Journal Info

Abbrev

publication:jbb

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

The scope includes but is not limited to: public policy, administrative reform, local government studies, public and private governance, digital governance and business, digital finance, innovation, entrepreneurship, small businesses, people and culture in organization, knowledge management, ...