IIJSE
Vol 8 No 3 (2025): Sharia Economics

Analysis of the Impact of Negotiations in Resolving Team Conflicts in Hospitality Organizations

Lestari, Ni Putu Linda Dian (Unknown)
Wijaya, I Gede Bayu (Unknown)



Article Info

Publish Date
30 Sep 2025

Abstract

Conflict in work teams is a common phenomenon in hospitality organizations that have dynamic and multicultural work characteristics. This study aims to analyze the impact of implementing negotiation strategies in resolving team conflicts in hospitality organizations. The research method used is a qualitative study with a literature study approach. The results of the study indicate that negotiation as a form of conflict management has a positive impact in reducing conflict escalation, improving communication between team members, and increasing work effectiveness. The context of cultural diversity, leadership style, and emotional intelligence are important factors in the success of the negotiation process. These findings emphasize the importance of negotiation training and strengthening soft skills for managers and hotel staff to create a harmonious work environment.

Copyrights © 2025






Journal Info

Abbrev

iijse

Publisher

Subject

Economics, Econometrics & Finance

Description

The Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) is Sharia Economics Journal published by Sharia Economics Department Institut Pesantren KH. Abdul Chalim, Mojokerto. The Journal focuses on the issues of Sharia Economics, the History of Islamic Economic Thought, Islamic Law, Local ...