The Eastasouth Journal of Information System and Computer Science
Vol. 3 No. 01 (2025): The Eastasouth Journal of Information System and Computer Science (ESISCS)

Analysis of the Trends in AI-as-a-Service (AIaaS) Implementation in Technology Companies in Indonesia

Sinuraya, Enda Wista (Unknown)
ZM, Ajub Ajulian (Unknown)
Winardi, Bambang (Unknown)



Article Info

Publish Date
31 Aug 2025

Abstract

This study examines the impact of adoption drivers, perceived benefits, and implementation challenges of Artificial Intelligence-as-a-Service (AIaaS) on the organizational performance of technology companies in Indonesia. Using a quantitative approach, data were collected from 200 respondents through structured questionnaires and analyzed with multiple regression techniques. The results reveal that adoption drivers and perceived benefits have a significant positive influence on organizational performance, while implementation challenges exert a negative impact. These findings suggest that while AIaaS offers considerable potential for efficiency, innovation, and competitive advantage, unresolved barriers such as data security, system integration, and limited human resources hinder its effectiveness. This study contributes to the growing body of literature on AI adoption in emerging economies by highlighting the dual role of enablers and inhibitors in shaping AIaaS outcomes. Practical implications include the need for organizations to invest in digital skills development and risk management, and for policymakers to establish clear regulatory frameworks to accelerate responsible AIaaS adoption in Indonesia.

Copyrights © 2025






Journal Info

Abbrev

esiscs

Publisher

Subject

Computer Science & IT

Description

ESISCS - The Eastasouth Journal of Information System and Computer Science is a peer-reviewed journal and open access three times a year (April, August, December) published by Eastasouth Institute. ESISCS aims to publish articles in the field of Enterprise systems and applications, Database ...