JMK Jurnal Manajemen dan Kewirausahaan
Vol 10 No 3 (2025): September

The Role of AI and FoMO in Marketing Transformation in Driving Generation Z Shopping Decisions

Efendi, Nasrul (Unknown)
Lubis, Tya Wildana Hapsari (Unknown)
Hutagalung, Apni (Unknown)
Gultom, Cinta (Unknown)



Article Info

Publish Date
09 Oct 2025

Abstract

This study examines how Artificial Intelligence (AI) and Fear of Missing Out (FoMO) contribute to changes in purchasing behavior among Generation Z. The study involved individuals aged 17 to 26 who actively use the Shopee platform. A total of 511 participants were recruited using convenience sampling, based on the Lemeshow formula for an unknown population size. Data analysis was conducted using SmartPLS 3, incorporating evaluation of convergent validity, Average Variance Extracted (AVE), discriminant validity, composite reliability, R-squared value, path significance, and effect size. The findings indicate that AI has a strong and statistically significant effect on purchasing decisions (f² = 0.813, p = 0.000), indicating its effectiveness in influencing Generation Z's online shopping behavior. In contrast, FoMO only showed a negligible and insignificant impact (f² = 0.018, p = 0.515), indicating limited empirical support for its role in shaping purchasing decisions.

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Journal Info

Abbrev

ManajemenKewirausahaan

Publisher

Subject

Economics, Econometrics & Finance

Description

Aims JMK (Jurnal Manajemen & Kewirausahaan) covers in details a large variety of topics in management. The aim of the journal is disseminate knowledge derived from the results of empirical research on organizations, people, systems, and events in the field of management and entrepreneurship. The ...