Jurnal Ilmiah Tata Sejuta STIA Mataram
Vol 11 No 2 (2025): Jurnal Ilmiah Tata Sejuta STIA Mataram

Pelaksanaan Program Panah Srikandi dalam Upaya Meningkatkan Pelayanan Publik di Desa Kauman Kabupaten Bojonegoro

ningtyas, Isma Nurcahya (Unknown)
Arundinasari, Indira (Unknown)



Article Info

Publish Date
15 Oct 2025

Abstract

Public services in Indonesia are currently undergoing changes to improve their quality and efficiency. Many government agencies have switched to digital systems to facilitate and accelerate public services online. The Kauman Village Office, Bojonegoro Regency, has implemented online public services, namely the Panah Srikandi Program, which aims to facilitate the processing of population administration documents such as e-KTP, KK, birth certificates, death certificates, KIA, and Letters of Transfer to village communities. This study uses a qualitative method with a descriptive approach. Data collection techniques are carried out through interviews, observations, and documentation. This study aims to describe and analyze how successful the Implementation of the Panah Srikandi Program is in improving administrative services to village communities. The focus of this study is analyzed using the theory of policy implementation according to David C. Korten, namely Programs, Implementing Organizations, and Target Groups. The results of this study indicate that the implementation of the Panah Srikandi program in Kauman Village has been running well in accordance with the established program regulations. However, there are still problems in its implementation, such as the lack of village budget in managing e-KTP, the process of managing e-KTP which should be carried out at the village office but currently the process is carried out at the sub-district office, and the absence of door-to-door outreach services to each resident's house in the current administrative services.

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Journal Info

Abbrev

tatasejuta

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Tata Sejuta STIA Mataram menerbitkan artikel hasil penelitian maupun pemikiran di bidang: 1. Ilmu Administrasi Publik/ Kebijakan dan Manajemen Publik 2. Ilmu Administrasi Niaga/ Bisnis dan Kewirausahaan 3. Ilmu Pemerintahan, dan 4. Ilmu Sosial lainnya yang ...