At-Tauzi: Jurnal Ekonomi Islam
Vol 23 No 2 (2023): Vol 23 No 2/ Desember 2023

Pengaruh Brand Ambasssador dan Fanatisme Terhadap Loyalitas Pelanggan Tokopedia dalam Perspektif Ekonomi Islam

Khairawati, Salihah (Unknown)



Article Info

Publish Date
15 Oct 2025

Abstract

The purpose of this study is to determine the direct effect of brand ambassadors and fanaticism on customer loyalty and find out how according to an Islamic economic perspective on fanaticism. This research method uses quantitative research with an associative approach. The sample technique used is non-probability sampling with purposive sampling with the criteria consisting of members of the ARMY INDONESIA telegram group, BTS fans, aged 12-24 years, and have made at least one purchase transaction on Tokopedia. The data processing technique uses the IBM SPSS 25 Statistical application. The results show that 1) brand ambassador has no effect on customer loyalty as evidenced by tcount 1.313 < ttable 1.984. 2) fanaticism has an effect on customer loyalty as evidenced by tcount 2.885 > ttable 1.984. 3) brand ambassador and fanaticism have an effect on customer loyalty as evidenced by fcount 12.985 < ftable 3.09. 4) fanaticism in the perspective of Islamic economics that in idolizing someone should not be excessive and must be in accordance with the teachings of Islamic law.

Copyrights © 2023






Journal Info

Abbrev

attauzi

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal At Tauzi is an academic journal with peer-reviewed process in Islamic Economic disciplines. Scientific and Research Articles dealing with Islamic Management, Islamic Banking, Islamic Finance, Islamic Business, Islamic Accounting, and related topics with Islamic economic are ...